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If a client cancels or needs to reschedule within 48 hours of their appointment they will be charged a $25.00 fee that is due prior to the scheduling of their next appointment. You will receive an invoice via email that needs to be paid online.  Only with an emergency situation and the owner’s approval can this fee be waived. If a client reschedules or cancels 3 appointments within 3 months they will need to prepay the total cost of their next appointment and this appointment cannot be changed at all.  

We recognize that situations arise and rescheduling or canceling might be necessary, however, here at TTWC we value our employees' time and commitment to our center and our clients' wellness. Please always consider this as well when scheduling and making changes.

Thank you for being a part of our Wellness Center and trusting our dedicated practitioners with your wellness needs. We are always grateful for our relationships with our clients and proud of the great rapport our center has been building with our local community members. Please note we reserve the right to make adjustments and changes to this policy at any time and will provide clients notice of any amendments.